Deliveries
What is your UK delivery charge?
Currently we do not charge postage for domestic deliveries.
What is your overseas delivery charge?
Any international buyers wanting to purchase from us please contact us for postage quotes.
We will try & obtain the best prices for you.
When and how will my order be delivered?
Delivery is fast, usually within 3-5 working days. Most items are sent by Royal Mail. If you are not at home, the driver will leave a card asking you to call the depot to arrange another delivery. If you prefer, we can deliver to your work address or a neighbor.
Overseas orders are sent by airmail.
Approximate delivery times are:
UK - 3-5 days but can take up to 14 days
Rest of the world - 7-14 days but can take up to 28 days
Do you offer next day delivery?
Next day delivery is available to UK mainland addresses, if you place your order before 12pm Monday to Thursday. We do not deliver on Saturday. Orders placed on Friday before 12pm will be delivered the following Monday. Please copntact us if for a postage quote. A signature is required for receipt. Deliveries to Scottish Highlands and off-shore islands will take an extra day.
Can I send my order to a different delivery address?
Yes, if it is more convenient we can deliver to a different address e.g. your work. Don't forget we can deliver to your family and friends anywhere in the world. The delivery note will not contain prices and we can also add your personal message. An order confirmation will be sent to your address.
Can I send orders to more than one delivery address?
Yes, but you must place each order separately.
What happens if my parcel is held by customs?
It is unusual for our parcels to be held but if this does happen, you would be responsible for paying any charges, such as local import duties outside the EU.
Lost/Stolen or items not delivered
Customers must wait 14 days before an item can be considered lost or stolen. We will not give a refund or resend the item till we have made a claim with Royal Mail.